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Agents/AI Teammates
AI Teammates

AI teammates that
work alongside your team

We design, build, and deploy custom AI agents that fit seamlessly into your workflows — handling the repetitive, the analytical, and the time-consuming so your team can focus on what matters.

Our process

From idea to deployed agent

A structured, collaborative process that gets you to production safely.

01

Discovery

We map your workflows, data sources, and team dynamics to identify the highest-value automation opportunities.

02

Design

We architect the agent's decision logic, integration points, escalation paths, and governance controls.

03

Build

Our engineers build and test your agent against real scenarios — with audit trails and safety checks from line one.

04

Deploy

We handle integration into your existing systems, staff training, and a supervised go-live period.

05

Monitor

Ongoing visibility into agent performance, decision logs, and human escalation rates — so you stay in control.

Agent examples

What kind of agent can we build for you?

These are starting points — every agent is custom-built for your specific workflows, data, and team.

AI SDR

Sales Development Representative

Researches prospects, crafts personalised outreach, qualifies leads, and books meetings — while a human stays in the loop for final approval.

Example tasks

  • Prospect research & enrichment
  • Personalised email drafting
  • Follow-up sequencing
  • CRM updates & meeting booking

AI Ops Manager

Operations & Process Automation

Monitors operational KPIs, flags anomalies, routes tasks to the right team members, and generates status reports — all autonomously.

Example tasks

  • KPI monitoring & alerting
  • Task routing & prioritisation
  • Status report generation
  • Process exception handling

AI Customer Support

Customer Experience Agent

Handles Tier 1 support tickets, resolves common issues, escalates complex cases to humans, and learns from every interaction.

Example tasks

  • Ticket triage & resolution
  • Knowledge base Q&A
  • Escalation routing
  • Sentiment tracking

AI Analyst

Data & Insights Automation

Pulls data from multiple sources, identifies patterns, generates reports and recommendations, and surfaces actionable insights on demand.

Example tasks

  • Multi-source data aggregation
  • Automated reporting & dashboards
  • Trend & anomaly detection
  • Natural language query interface
Built with governance

AI agents you can trust to act on your behalf

Every AI Teammate we build includes governance controls as a baseline — not an afterthought. Because when an agent acts autonomously, accountability can't be optional.

Learn about Aona Governance

Full audit trails

Every decision, action, and data access is logged — so you always know what your agent did and why.

Human-in-the-loop

Define exactly which decisions require human approval. Agents escalate automatically when thresholds are hit.

Data access controls

Granular permissions ensure agents only access the data they need — nothing more, nothing less.

Explainable decisions

Every agent action comes with a rationale your team can review, override, and learn from.

Tell us what you want to automate

In a 30-minute discovery call, we'll map your highest-value automation opportunities and design the right AI teammate for your team.

Book a Discovery Call